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Category Archives: Call Centre


My last work-related post seems to have roused slumbering mystical forces. Call volume has increased significantly, a bunch of my fellow agents have been calling in sick, and one has even quit since last I wrote. Work is busy again, so no more furloughs for me.  🙁

Welcomed Furlough

For those reading this who don’t already know, my current day job is as a technical support agent in a local call centre. I’m not at liberty to disclose the client or the product, but let’s just say that I provide support for a headless network appliance running the home variant of Windows Server 2003. […]